How to Create a Dell Server Update Utility (SUU) ISO

In this example we are going to walk through the creation of a Dell SUU ISO for 64-bit Windows. The SUU is crucial if you are building out Dell servers as it updates firmware and drivers.

I find the Dell documentation isn’t overly helpful so I’ve put together this quick tutorial on how to create a customized Dell SUU ISO, keep in mind this tutorial creates a Windows based installation ISO.

1. Go and download the latest Dell Repository Manager if you do not have it installed already.

2. Once installed find the icon on your Desktop and launch it.

3. Once launched, you should be prompted to update some plugins, go ahead and do so. If you are prompted to update the Dell Online catalog do so as well.

4. Once the application has loaded, go to the menu bar and select Source > View Dell Online Catalog.

5. If you have not updated the Dell Online Catalog, you should now be prompted to update, click Yes.

6. Under Dup Format check off Windows 64-bit to narrow down the bundles.filter_catalog

7. Check off your System Bundles based on the models you’d like the ISO to support.

8. Once these are all selected click Create Deployment Tools.deployment_tools

9. A wizard will appear, select Create Server Update Utility (SUU) > SUU to ISO. Select Next.

10. Accept the defaults on the Select Plug-ins Select Next. You will be prompted for the SUU export location, select a folder and click OK.

11. On the Summary and Finish page, review the Selected Bundles and confirm that all the appropriate models have been selected for export. Click Finish if everything looks okay. The job will be added to the Jobs Queue where the progress can be seen.

Information Technology, it ain’t easy, but it sure is rewarding.

Let’s face it, Information Technology is all about disassembling information and interpreting it into real world solutions and sometimes problems. It is a job in which you are constantly evolving your knowledge and problem solving is your number one asset, well, that and support contracts.


This week I learned a valuable lesson, LTO tapes are only good for 50 uses and that’s best case scenario and in optimal conditions. They also should be stored on their side, not laying flat, and should not be transported in a backpack, hand bag, purse, or European carry all, vibrations damage these things. A bad tape will break your LTO5 drive. In the last 2 weeks both my Tape Library drives died due to bad tapes. When I tried to look for some detailed information about the life expectancy of an LTO tape I found some arbitrary metrics about how many times a tape can be loaded but that’s about it. Speaking to the Dell representative he shone some light on this matter and I was able to get some concrete information as per above. He also told me that I can open up the drive and remove the bad tape without voiding my warranty. I liked that it meant I get to tinker with a new piece of hardware . Brought me back to my youth when my brother handed me his broken walkman, “If you can fix it, it’s yours”. At 9 years old armed with a screw driver and determination I tinkered with that thing for hours. I had to remember where each screw went and what part it belonged to. I never fixed that walkman, but I did identify the problem. I got a lot of joy from taking electronics apart at a young age, even the ones that weren’t broken.

Here is what the LTO5 Half Height tape drive looks like from the inside.

Either way the whole ordeal wasn’t a very pleasant experience. Two weeks without any backups is quite stressful. During this time I really wanted to drive the tape library out to the field and go office space on its ass. I joke about it now but it’s funny how when things break it’s never anything simple. #itguyproblems